Our Privacy Commitment
Thank you for visiting our website (“Site”). BakerCorp (“BakerCorp”, “we”, “us”, “our”) is committed to treating the personal and corporate information of our Site users, customers and vendors with respect and sensitivity.
What does it cover?
What Personal Data do we collect from you and when is it collected?
You can visit our Site without telling us who you are or revealing any Personal Data.
However, we may collect Personal Data such as your name, company name, email address, street address, city, state/province, zip/postal, phone number, credit card information and product(s)/service(s) your inquiry refers to along with other Personal Data you may choose to submit, as part of an inquiry, in providing a service to you or when you provide a service to us, as applicable.
We may collect your Personal Data by telephone, in writing, in person and via our Site.
For example, when you make a telephone call to us, or when we or a carefully selected third party on our behalf calls you, we may keep a record of that call where you have given your permission. We may ask you from time to time about what you think of our products and services and what other services you would like us to provide in the future. We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about your browsing actions and patterns and does not necessarily identify you.
We may also receive your Personal Data from other companies and organizations and we rely on these third parties to obtain your consent for us to use this Personal Data.
Protecting Children's Privacy
Our Site is not designed nor intended to be used by children under the age of 18 ("Minors"). We do not knowingly collect Personal Data from Minors. If you are under the age of 18, please do not submit any information to us.
The cookies we may use on this Site are:
| Google Analytics
| This third party cookie is used to collect information about how visitors use the Site. We use this information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
| Crazy Egg
|| This third party cookie tracks user clicks on the Site and identifies if a user is a new or a returning visitor.
| This cookie is used by Webtraxs to track how visitors use the Site.
This cookie is used to identify a logged-in administrator.
How do we use your Personal Data?
We may use Personal Data in the following ways:
- To comply with applicable laws and regulations.
- To carry out obligations/tasks arising from contracts with you.
- To respond to requests for information, services, or email notifications or to respond to other enquiries.
- For training purposes, quality assurance and to record details about the products and services you order from us.
- To offer our own products and services that we think you may find of interest, by phone, mail, email, text, MMS or other means. In such circumstances, only BakerCorp, its subsidiaries and contractors involved in distributing the offers or providing the products or services will have access to your Personal Data. Our subsidiaries and contractors will be required to use any Personal Data we provide them only for that intended purpose and we ensure that they agree to put in place adequate measures to safeguard your Personal Data.
- To offer affiliates’ or third-party products and services that we think you may find of interest where you have consented to receive this information.
- To provide Site users with a customized experience.
- To make inquiries about you for credit reference purposes.
We sometimes use other companies to provide services to you. To enable them to do this, we may need to share your Personal Data with them. When we do so, these companies are required to act in accordance with the instructions we give them and they must meet the requirements of the law.
We may share your Personal Data with other companies so that they can contact you with details of other products or services you may be interested in. We will only do this if you have agreed to this and where such companies agree to use your Personal Data for that purpose only. If you have agreed to receive information about products and services from another company and later decide not to, you will need to contact that company yourself to let them know. You can of course ask us not to continue to provide your Personal Data to any third parties in future by contacting us at the address below.
We reveal Personal Data about you to unaffiliated third parties if: (1) you request or authorize it; (2) the information is provided to help complete a transaction for you; (3) the information is provided to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms and Conditions of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of others; (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, Personal Data relating to customers may be one of the transferred assets); or (5) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g. analyzing data, providing marketing assistance, providing customer service, processing orders, etc.).
Where do we store your Personal Data?
How long do we store your Personal Data for?
The time which we keep Personal Data for varies according to what the Personal Data is used for. In some cases, there is a legal requirement to keep Personal Data for a minimum period of time. Unless this is the case, we do not keep your Personal Data for any longer than is necessary for the purposes for which the Personal Data was collected or for which it is to be further processed.
BakerCorp’s policy is to destroy your Personal Data once it no longer has need to use it, in a secure and permanent way, whatever format this may be in.
Can I find out what Personal Data you hold belonging to me?
What security measures do you have in place to protect my Personal Data?
We are serious about guarding the security of your Personal Data. We have physical, administrative and technological measures in place in our physical facilities and in our computer systems, databases and communications networks that are designed to protect Personal Data contained within our systems from loss, misuse or alteration.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Site and any transmission is at your own risk. Once we have received your Personal Data, we will, however, use strict procedures and security features to try to prevent unauthorized access.
What about corporate information which I disclose?
We also protect your corporate information from use in ways that are intended to annoy or harass. We will not disclose any information that you provide us regarding your company except with your consent or where this is necessary.
We are not responsible for maintaining the confidentiality of any non-public, corporate information that you provide us. If there is corporate information that you wish to protect from disclosure to others, do not provide it to us.
How do I contact BakerCorp?
Effective Date: April 19, 2013