1. Why choose BakerCorp?
Because no other company can provide the level of support and comprehensive equipment solutions that BakerCorp provides. Since 1942 customers have relied on BakerCorp to solve their most challenging applications. At Baker we have built our reputation on a long history of outstanding customer service, quality products and application expertise. With over 19,000 pieces of equipment Baker can design and mobilize an integrated system matched perfectly to your specific requirements, whenever and wherever you need it.
2. Where are you located?
BakerCorp is the largest, most experienced containment, pump, filtration and shoring company with over 100 locations nationwide and international operations in Europe, Canada and Mexico.
3. Why rent versus buying?
Commercial, environmental and industrial customers choose to rent rather than purchase “occasional use” equipment to (i) increase their operating flexibility in managing demand variation, space restrictions, maintenance requirements and other such consideration, (ii) gain access to a greater variety of products as well as technical and operation support and set-up services from industry experts, (iii) transfer the burden of financing costs and (iv) focus on their core businesses. In addition, through temporary or “rental” use of Baker’s containment, pump, filtration and shoring equipment, users may avoid the time and expense of permitting, which is required for permanent installations. Users of temporary containment, pump, filtration and shoring equipment tend to utilize it on a project-related basis, making the burden of ownership (e.g., maintenance, carry costs, permanent space segregation) more difficult to justify and resulting in higher internal hurdles for capital expenditure.
4. Can BakerCorp customize equipment?
Whether your job requires a single piece of equipment with modifications or an integrated system Baker can customize an equipment solution designed to your specific application requirements.
5. How is BakerCorp’s equipment moved or delivered?
We have our own team of trained and skilled drivers at each branch operating our own truck fleet. Our drivers guarantee that the entire delivery, setup and removal is seamless, painless and on schedule.
6. I have an emergency – how fast can you get me equipment?
BakerCorp has built its reputation on providing equipment to customers in emergency situations with quick and immediate delivery. Our team is dedicated to delivering unparalleled personalized service 24 hours a day, 365 days a year.
7. How does BakerCorp differentiate from its competitors?
At BakerCorp we’ve learned that the best way to meet your expectations is to consistently exceed them. Our commitment to providing you with the best people, the best equipment and the best services has set the standard in our industry. BakerCorp offers the largest inventory of containment, pumps, filtration and shoring rental equipment strategically located throughout the United States, in Europe, Canada and Mexico. And we’ve dedicated our business to delivering you unparalleled personal service 24/7/365 - we’re there whenever and wherever you need us.
8. Can you help me plan my project needs?
Yes. Our teams are comprised of highly-trained professionals with years of experience and vast product knowledge. From the earliest stages of your project’s planning through its completion, BakerCorp’s nationwide network of product experts and local field personnel will work closely with you to design the best solution based upon the specific needs of your application.
9. How is your equipment maintained?
BakerCorp maintains the highest quality equipment in the industry. To maintain the structural, environmental and functional integrity of our equipment each piece of equipment undergoes a comprehensive quality control inspection prior to delivery.
10. Can I rent accessory equipment such as pipe, hose and fittings?
Yes BakerCorp inventories a complete range of pipe, hose and fittings in various diameters.
11. How long can I rent equipment for?
Our equipment is available on a daily, weekly, or monthly rental basis. As long as you need it, it’s yours.
12. Am I able to pick up equipment from a branch location?
Yes, some of our customers do arrange to pick up and deliver equipment from our rental locations. Most customers, however, rely on our qualified teams of drivers for their transportation needs.
13. Can I setup a credit account?
Yes, you can use our online credit form or call us at (800) 996-9494 ext 7931.
14. How can I answer some general questions I have about my bill?
Please refer to our billing fact sheet for answers to your general billing questions.