Our Privacy Commitment
you for visiting our website (“Site”). BakerCorp (“BakerCorp”, “we”, “us”,
“our”) is committed to treating the personal and corporate information of our
Site users, customers and vendors with respect and sensitivity.
We may collect, hold, store or use your Personal Data (as defined below) in
your capacity as a business customer, vendor, individual or in any other
capacity so a service can be provided to you, or so a service can be provided
to us, or for another reason as described in more detail below. Our privacy
As our services evolve and we perceive the need or desirability of using your
Personal Data collected in other ways, we may from time to time amend this
in effect and any changes that may have been made to it.
information such as your name, address, financial account information, etc.
(“Personal Data”) we collect from you, or that you provide to us, will be
processed by us.
Please read the following carefully to understand our views and
practices regarding your Personal Data and how we will treat it. By providing
your Personal Data to us in any format (e.g., via email, telephone, fax or in
person) and/or continuing to use any of our services or visiting our Site you
indicate your agreement to our collection and use of your Personal Data as
with industry and legal standards.
What does it cover?
We believe that you have the right to understand how your Personal Data is
stored and used. We are not responsible for the privacy practices of any third
parties or the content of linked sites although we do encourage you to read the
applicable privacy policies and terms and conditions of such parties or
Data. It does not apply to any other company or any other company’s websites
even if you access them via our Site.
What Personal Data do we collect from you and when is it collected?
You can visit our Site without telling us who you are or revealing any Personal
However, we may collect Personal Data such as your name, company name, email
address, street address, city, state/province, zip/postal, phone number, credit
card information and product(s)/service(s) your inquiry refers to along with
other Personal Data you may choose to submit, as part of an inquiry, in
providing a service to you or when you provide a service to us, as
We may collect your Personal Data by telephone, in writing, in person and via
For example, when you make a telephone call to us, or when we or a carefully
selected third party on our behalf calls you, we may keep a record of that call
where you have given your permission. We may ask you from time to time about
what you think of our products and services and what other services you would
like us to provide in the future. We may collect information about your
computer, including, where available, your IP address, operating system and
browser type, for system administration and to report aggregate information to
our advertisers. This is statistical data about your browsing actions and
patterns and does not necessarily identify you.
By providing your Personal Data to us, you explicitly agree to our collection
We may also receive your Personal Data from other companies and organizations
and we rely on these third parties to obtain your consent for us to use this
Protecting Children's Privacy
Our Site is not designed nor intended to be used by children under the age of
18 ("Minors"). We do not knowingly collect Personal Data from Minors.
If you are under the age of 18, please do not submit any information to
information about the Site usage by all of our users. A cookie is a text file
that our Site transfers to your computer's hard drive for record-keeping
purposes and to enhance the quality of your visit to our Site. The cookie
assigns a random, unique number to your computer. We may use persistent cookies
as well as sessions cookies. By using this Site and/or accepting cookies (e.g.
where you are notified that they are intended to be used and you accept their
use), they will be placed to maximize your experience and to help us understand
how we can improve our Site. If you prefer not to receive cookies through the
Site, you can set your browser to either reject all cookies, to only allow
“trusted” sites to set them, or to accept only those cookies from those sites
you are currently on. Alternatively you may be able to click on a link on our
Site to reject cookies being used when you enter our Site and are notified that
cookies are intended to be used. However, turning off cookies may hinder your
ability to access, use or navigate portions of the Site.
The cookies we may use on this Site are:
This third party
cookie is used to collect information about how visitors use the Site. We use
this information to compile reports and to help us improve the Site. The cookies
collect information in an anonymous form, including the number of visitors to
the Site, where visitors have come to the Site from and the pages they
visited. To opt out of being tracked by Google Analytics across all websites
This third party
cookie tracks user clicks on the Site and identifies if a user is a new or a
These cookies are used
to manage logins in the career opportunities section of our website. This
section is provided by a third party, Taleo.
These cookies are used
in the careers opportunites section of our website to enable remember me
functionality within the login process. This section is provided by a third
This cookie is used in
the career opportunities section of our website for internal reporting. This
section is provided by a third party, Taleo.
This cookie is used to
remember if a system message has been closed in the career opportunities
page. This section is provided by a third party, Taleo.
This cookie is used by
Webtraxs to track how visitors use the Site.
This cookie is used to identify a logged-in administrator.
we use your Personal Data?
We may use Personal Data in the following ways:
To comply with
applicable laws and regulations.
To carry out
obligations/tasks arising from contracts with you.
To respond to requests
for information, services, or email notifications or to respond to other
For training purposes,
quality assurance and to record details about the products and services you
order from us.
To offer our own
products and services that we think you may find of interest, by phone, mail,
email, text, MMS or other means. In such circumstances, only BakerCorp, its
subsidiaries and contractors involved in distributing the offers or providing
the products or services will have access to your Personal Data. Our
subsidiaries and contractors will be required to use any Personal Data we
provide them only for that intended purpose and we ensure that they agree to
put in place adequate measures to safeguard your Personal Data.
To offer affiliates’ or
third-party products and services that we think you may find of interest where
you have consented to receive this information.
To provide Site users
with a customized experience.
To make inquiries about
you for credit reference purposes.
We sometimes use other companies to provide services to you. To enable them to
do this, we may need to share your Personal Data with them. When we do so,
these companies are required to act in accordance with the instructions we give
them and they must meet the requirements of the law.
We may share your Personal Data with other companies so that they can contact
you with details of other products or services you may be interested in. We
will only do this if you have agreed to this and where such companies agree to
use your Personal Data for that purpose only. If you have agreed to receive
information about products and services from another company and later decide
not to, you will need to contact that company yourself to let them know. You
can of course ask us not to continue to provide your Personal Data to any third
parties in future by contacting us at the address below.
We reveal Personal Data about you to unaffiliated third parties if: (1) you
request or authorize it; (2) the information is provided to help complete a
transaction for you; (3) the information is provided to comply with the law,
applicable regulations, court orders or subpoenas, to enforce our Terms and
Conditions of Use or other agreements, or to protect our rights, property or
safety or the rights, property or safety of others; (4) the disclosure is done
as part of a purchase, transfer or sale of services or assets (e.g., in the
event that substantially all of our assets are acquired by another party,
Personal Data relating to customers may be one of the transferred assets); or
(5) the information is provided to our agents, outside vendors or service
providers to perform functions on our behalf (e.g. analyzing data, providing
marketing assistance, providing customer service, processing orders, etc.).
Where do we store your Personal Data?
The Personal Data that we collect from you may be transferred to, processed
and/or stored at a destination outside the European Economic Area
("EEA"), for example in the United States. By submitting your Personal
Data, you agree to this transfer and processing. We will take all reasonable
steps necessary to ensure that your Personal Data is treated securely in
it is processed or transferred outside the EEA.
How long do we store your Personal Data for?
The time which we keep Personal Data for varies according to what the Personal
Data is used for. In some cases, there is a legal requirement to keep Personal
Data for a minimum period of time. Unless this is the case, we do not keep your
Personal Data for any longer than is necessary for the purposes for which the
Personal Data was collected or for which it is to be further processed.
BakerCorp’s policy is to destroy your Personal Data once it no longer has need
to use it, in a secure and permanent way, whatever format this may be in.
Can I find out what Personal Data you hold belonging to me?
If you provide us with Personal Data, you have the right to request that it be
accessed, amended or removed from our system by contacting us as indicated at
promptly as possible. We reserve the right to charge a fee in dealing with such
a request as permitted by applicable law.
What security measures do you have in place to protect my Personal Data?
We are serious about guarding the security of your Personal Data. We have
physical, administrative and technological measures in place in our physical
facilities and in our computer systems, databases and communications networks
that are designed to protect Personal Data contained within our systems from
loss, misuse or alteration.
Unfortunately, the transmission of information via the internet is not
completely secure. Although we will do our best to protect your Personal Data,
we cannot guarantee the security of your Personal Data transmitted to our Site
and any transmission is at your own risk. Once we have received your Personal
Data, we will, however, use strict procedures and security features to try to
prevent unauthorized access.
What about corporate information which I disclose?
We also protect your corporate information from use in ways that are intended
to annoy or harass. We will not disclose any information that you provide us
regarding your company except with your consent or where this is
We are not responsible for maintaining the confidentiality of any non-public,
corporate information that you provide us. If there is corporate information
that you wish to protect from disclosure to others, do not provide it to
How do I contact BakerCorp?
This Site is owned and operated by BakerCorp. If you have any questions or
3020 Old Ranch Parkway, Suite 220, Seal Beach, CA 90740, call or fax us at Tel:
(562) 430-6262/Fax: (562) 430-4865 or you can simply click on Contact Us to send us an email.
Effective Date: August 6, 2013